Frequently Asked Questions

Some of our Frequently Asked Questions, and useful information. We hope we have everything covered, however, be sure to get in touch if you can’t find what you’re looking for.

Free Delivery
Q. Is your delivery Free?

A. Yes - Fresh, Warm and Free of Charge
5 Star Rated Health & Safety
Q. We have five star rated food hygiene

A. For More information, view the PDF here http://www.torridge.gov.uk/CHttpHandler.ashx?id=9186&p=0
Speciality Catering
Q. I Have allergies? Or a vegan requirement?

A. No problem, all we need is advance notice.

How do I pay for an order?

Paying for your order is simple. You can either instantly pay online securely using PayPal, or your credit/debit card via PayPal. Or, apply for a credit account with us.

Please get in touch if you would like to create a credit account, we’ll need to take some details and process your application beforehand.

In the meantime, placing your order online ensures there is no delay in getting your lunch or catering delivery the same day.

How do I reset my password?

At the login page, click reset passoword, ensuring you have access to the registered email address, then follow the links contained within the emails to follow. Any other issues, please call us, on

  • 0161 272 6154

How Long Will it Take To Get My Food?

All our food is cooked to order, so providing you give us enough notice, i.e. the day before for breakfast, and before 9am for lunch, we can provide the same day respectively.

How do I place an Order?

You can place an order online via our menu pages, or call us, and place an order over the telephone. We also accept email orders.

Please note we do reply to your emails to acknowledge receipt, so if you don’t receive this, please call to confirm to avoid disappointment.

  • 0161 272 6154

How do I create an account?

Creating an account is easy, simply contact us, fill in a form, send it back, and we’ll process your account application.

We offer good terms, for repeat business, however, terms do apply.

We will of course send you all this in your open account pack. Call us today

  • 0161 272 6154

I don't have an account

Don’t have an account? No problem, simply order and pay for your order online.

Where is your produce from?

All our produce is fresh, and sourced locally, ethically, and organically where and when required.

Who should I to contact if I have any queries?

Just give us a call, and we’ll be happy to answer any questions you have regarding all your dietary, allergy, and food requirements, plus any other catering enquires.